All three Seymour Group hotels are delighted to have received a British Airways Holidays Customer Excellence Award

All three Seymour Group hotels, the Pomme d’Or, the Merton, and Greenhills are delighted to have received a British Airways Holidays Customer Excellence Award.

Based on unbiased guest reviews, this accolade recognises outstanding services, facilities and customer experiences offered by hotels around the world. All three hotels in the Seymour Group received an overall score of 9/10 or higher. 

British Airways Holidays gathered almost 24,000 independent reviews in 2021 and is awarding just 430 Customer Excellence Awards across the globe to recognise its top-rated hotels. This puts all three of our properties in the top 4% worldwide.

Claire Bentley, Managing Director at British Airways Holidays commented: “We are delighted that all three Seymour Hotels are included in our top-rated hotels for 2021.  This award is testament to the hotels’ commitment to providing an exceptional customer experience, even during one of the toughest years in the travel industry. As the world opens up again, we look forward to continuing our relationship and together delivering truly memorable holidays for our customers.” 

David Seymour, Managing Director of Seymour Hotels of Jersey commented: “We are delighted that our guests continue to leave glowing reviews of our properties, citing our welcoming staff, delicious food & drink and a wide range of family-friendly facilities as some of the top reasons their visits exceeded expectations. Our thanks go to them all.”

Our three outstanding hotels, the Pomme d'Or Hotel, the Greenhills Country House Hotel and the Merton Hotel, hope to welcome you soon, and invite you to experience our award-winning hospitality for yourself.

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