FAQs

We aim to make your stay with us as enjoyable as possible

We have compiled a list of some of the most frequently asked questions about staying at the Greenhills Country House Hotel.

If you still do not find the answer to your query, feel free to get in touch and we’d be more than willing to assist you.

What time is check-in/check-out?

Check-in is from 2.00pm and check-out before 11.00am.

Does the price include breakfast?

Yes, all our room rates include a full English or continental breakfast served in our restaurant.

Is there car parking available?

Yes, we have a free car park at the hotel.

How far are you from St Helier?

We are approximately a 15 minute drive from St Helier and on bus route number 8.

How do I get to and from the airport?

If you don't have a car then the hotel team can call you a taxi. The airport is approximately 10 minutes drive from the hotel.

Google Maps

Do you have a swimming pool?

We have a small heated outdoor pool and hotel residents can use the leisure facilities at our sister hotel, the Merton, free of charge.

Do the rooms have air conditioning?

Although the rooms don't have air conditioning, we do provide an electric fan in each bedroom.

How much do you charge for a late check-out?

Subject to availability our late check-out charge is £30 up to 1.00pm.

Can I store my luggage with you?

Yes, we offer a free porterage service and you can store luggage with us on your arrival or departure day.

Can I book the 3 course evening meal in advance?

Yes, we offer a 3 course table d'hote menu in our restaurant. We recommend booking in advance.

Do you have accessible rooms?

We have one accessible room at the hotel, please enquire when making a reservation.

Do you have vegetarian/gluten free options available?

Yes, we have a variety of dishes available across all our menus. If you have any specific concerns or requests, please speak to our friendly team, who will endeavor to help wherever possible.

Do you allow dogs?

Yes, we have four ground floor rooms where dogs can stay, with direct access to the gardens. Please ensure you inform us that you will be bringing a dog when booking. Guests must abide by our dog guidelines, which can be found below.

Bringing your dog