FAQs

Check-in is from 3.00pm and check-out before 11.00am on the day of departure. 

Subject to availability, our late check-out charge is £30 until 1 pm.

There are various public car parks and on-street parking locations in the vicinity of the hotel, the closest car parks are:

• Sand Street car park
• Pier Road car park

We have various options to choose from. If you have booked a room only rate then you can purchase breakfast from the Harbour Room Restaurant.

No, however, all residents can use the leisure facilities at our sister hotel, the Merton, free of charge and just a 15-minute walk from the hotel.

There is a regular bus service to and from Liberation Station or if you don't have a car then the hotel team can call you a taxi.

We have a limited number of family rooms for two adults and two children in bunk beds.

Yes, our Premier Rooms, Superior Harbour View Rooms and Victor Hugo Suite all overlook Liberation Square and the marina.

Yes, if you purchase our half-board upgrade in advance you will save 20% on our walk-in prices.

Yes, we offer a free porterage service and you can store luggage with us on your arrival or departure day.

We have fridges in our Executive Rooms, Superior Rooms, Premier Rooms and Victor Hugo Suite.

The hotel is a two minute walk to St Helier town centre.

Yes, all bedrooms have air conditioning with touch screen controls.

No, however we offer 24 hour room service and serve directly to your room.

Yes, there are a variety of dishes and items available at both breakfast and dinner. We suggest taking advice from our team regarding allergens.